Virus & Trojan Attack, Virus Cleaning, Symantec, Norton, Trend, Panda & Mcafee.

Virus Removal

Virus & Trojan Attacks:

Trojans are programs that are unknowingly downloaded onto your computer when a computer user downloads free games, visits adult sites or downloads various free utilities. A Trojan does not replicate itself as does a virus. Both Trojans and Viruses make your computer vulnerable to future attack, unauthorized remote access or control. Trojans and viruses can also destroy programs or data on your hard drive. Scanning your computer with the latest version of antivirus software and applying the latest updates will check and verify if your system is infected with a computer virus.

Got A Computer Virus?

There are several methods by which a computer can get infected with a virus. Booting from an infected disk, opening an infected file attached to an EMAIL, opening and transferring different forms of media such as CDs, floppy disks, zip disks, etc., are easy ways to get and spread a computer virus or Trojan

Computer viruses can also spread from web pages, FTP Downloads, and file sharing network folders. Connecting directly to Internet without utilizing firewall or virus protection could also result in unwanted viruses or Trojans

Scanning For Viruses

The computer user needs to carry out a complete backup of their data and essential files if your computer or network is found to be infected with a computer virus or Trojan. Computer users may observe unstable networks and computers after a virus, Trojan or Worm was cleaned. File Allocation Tables, the Boot Sector, E Mails, the Root Directory and the Antivirus Program are typically affected by these malicious applications and virus codes.


Some viruses and Trojans display annoying popup messages or take control of your Internet browsing. Others can prevent access to disk drives, delete or damage files or programs, delete partitions or format your hard drive.

Clean Computer Viruses:

There are many good antivirus software programs that can scan and clean your infected computer. Symantec, Norton, Trend, Panda and McAfee provide some excellent antivirus software programs. (Link to them in small window) Scanning your computer with the latest version of antivirus software and updates will check and verify if your system is infected with a computer virus.

It is likely your computer is infected with a computer virus or Trojan if:

  • Files are being deleted, corrupted or changed.
  • A blank screen is observed or blinking cursor.
  • User enters one URL and you are redirected to a different website.
  • A message appears reading, "The page cannot be displayed."
  • User notice “missing operating system” on monitor.

Computer viruses often show their presence in different ways. If you originally have turned on all virus options in the antivirus status console and notice auto protect is turned off, Email protection if turned off, along with other antivirus features; then, it is likely your computer is infected with a virus or Trojan.

Viruses Avoiding Detection

Sometimes, your virus program indicates that no virus is present, yet your system is not working properly. The viruses avoids detection by:

  • Changing their appearance and size.
  • Hide the changes it makes to the hard disk.
  • Modifying files by changing the pointer in the directory.

Cleaning Computer Viruses:

Make sure your data and system is properly backed up. Disable the automatic repair option in the antivirus program before you begin your virus scan. Turn off your system restore application and enable after system is virus free. Scan your computer, network and servers using the latest virus software program. Identify, isolate and clean viruses found on all media, computers and networks. For networks, it is critical that infected machines be physically isolated from the network or domain as soon as possible.

  • If your system is free of viruses, spyware or worms and you still notice missing partitions, inaccessible hard drives, lost files or data, RestoreMyData can help!
  • Call us toll-free and we will be glad to make recommendations and assist you in resolving your data loss. We guarantee results and your satisfaction.

Viruses Impacting Data Recovery:

Viruses have gotten very aggressive. New virus strains aggressively target partition tables (referred to as the Master Boot Record), the File Allocation Table, the Boot Sector, E Mails, the Root Directory and the Antivirus Program as well. Viruses can also attack the system configuration files on your hard drive and RAID systems. Viruses and Trojans can result in destroyed or deleted critical business or deleted data files. Therefore, it is very important that the latest antivirus software be installed, updated and scanned regularly.

  • RestoreMyData offers virus cleaning and data recovery services to help clients remove stubborn Viruses and Trojans that seem to find their way back onto your computer system.
  • If you have lost data due to a virus attack, our trained technicians can help you with your data recovery.

Protecting Computer from Virus Attack:

  • Avoid opening files ending with an (EXE, COM, VBS, ZIP, etc.)
  • Avoid opening suspicious Email attachments.
  • Disable your e-mail auto preview setting.
  • Scan Email attachments with virus software prior to opening.
  • Be suspicious of Word or Excel files from unknown sources.
  • Turn Word and Excel Macro warnings on.
  • If you are not certain if files are safe, always default to Disable Macros.
  • Email Word files in RTF - RTF does not support macros.
  • Do not boot off a floppy disk.
  • Write protect your system and disks.
  • Set your NORMAL.DOT properties to read only.

* AUTOEXEC.BAT Solutions & Malicious Viruses

Protect your AUTOEXEC.BAT file, which is a constant target of malicious viruses.
Below is one trusted method:

  • Make 2 copies of your AUTOEXEC.BAT file.
  • Secure these files in a safe location.
  • Rename one copy to AUTOEX.BAT.
  • Edit your AUTOEX.BAT file as follows:
    • Right click the AUTOEX.BAT file.
    • Choose edit.
    • Replace with single entry in notepad as AUTOEX.
    • Close and save file.
    • Remove the original AUTOEXEC.BAT file.

This will deter viruses from adding code to your AUTOEX.BAT file.

*(Warning: Improper configuration of the AUTOEXEC.BAT file Will result in operating system failure. Please take all precautions of saving files externally so you may replace improperly configured AUTOEXEC.BAT files. RestoreMyData cannot take responsibility for any improperly configured AUTOEXEC.BAT files or custom settings.)

You should also keep scheduled backups of your computer files and critical information. If your computer virus is not cleanable, you will still be able to restore your data and critical files.

Make sure to install the latest operating system security patches, updates and service packs on your computer and server.

*(Disclaimer: RestoreMyData is not responsible for any damage that the information contained herein may cause to your system.)

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